Return Policy

All Sales Are Final

Due to the nature of skincare products and for the safety of all our customers, we do not accept returns, exchanges, or offer refunds. All items are considered final sale.

Order Issues or Damaged Items

If your product arrives damaged or you received the wrong item, please contact us at info@gemsthetix.com within 7 days of delivery. Include your order number and clear photos of the issue, and we’ll do our best to make it right.

Need Help?

We’re here for you. For questions about your order, please email us at:

📩 info@gemsthetix.com