Privacy Policy

Welcome to Gemsthetix. This Privacy Policy explains how RSL Brands, Inc. DBA Gemsthetix (“Gemsthetix,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at https://www.gemsthetix.com.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

  • Contact Information: Your name, email address, and shipping address.
  • Order Information: Product purchase details and payment information.
  • Device & Browsing Information: IP address, browser type, pages visited, session duration, and referring URLs.
  • Analytics Data: Collected via Google Analytics to enhance site performance.

We do not collect sensitive health data unless a feature (like a future skin quiz) requests it — which will be disclosed upfront.

2. How We Use Your Information

  • To fulfill and ship your orders
  • To send marketing emails (only if you opt in)
  • To provide customer service
  • To analyze website performance and enhance user experience
  • To protect against fraud and ensure website security

3. Sharing Your Information

  • With service providers such as Shopify, PayPal, and email platforms to process orders and deliver services
  • With analytics providers (e.g., Google Analytics)
  • With legal authorities if required by law

We do not sell or rent your personal information.

4. California Residents – Your Privacy Rights (CCPA)

If you are a California resident, you may:

  • Request details about the data we collect
  • Access your personal data
  • Request deletion of your data
  • Correct inaccuracies in your data
  • Opt out of data sale (we do not sell data)
  • Limit use of sensitive data (we currently don’t collect it)

To exercise these rights, email us at info@gemsthetix.com with the subject “Privacy Request.” We may verify your identity before processing requests.

5. Cookies & Tracking Technologies

We use Shopify’s and Google’s native tools to:

  • Support website functionality
  • Analyze traffic via Google Analytics
  • Enhance your shopping experience

You can opt out of Google Analytics by using browser settings or the Google Analytics Opt-Out Add-on.

6. Data Retention

We retain personal information as long as necessary to:

  • Fulfill orders and provide support
  • Maintain accurate business records
  • Comply with legal obligations

To request deletion of your data, contact us at info@gemsthetix.com.

7. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. HydraX and ReviveX may be purchased by minors with adult supervision.

8. Third-Party Services

Your data is stored securely via Shopify. Third-party services we use include:

  • Shopify (website & checkout)
  • PayPal (payments)
  • Google Analytics (site performance)
  • Email marketing tools (for newsletter campaigns)

These platforms have their own privacy policies and protections in place.

9. Data Security

We use industry-standard technical and organizational measures, including Shopify’s secure servers, to protect your data. However, no system is 100% secure online.

10. Accessibility Statement

Gemsthetix is committed to accessibility. If you face any difficulty accessing the website, contact us at info@gemsthetix.com so we can assist you.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new legal or service requirements. The effective date will always be updated accordingly.

12. Contact Us

RSL Brands, Inc. DBA Gemsthetix
Based in Walnut, California
Distribution from Baldwin Park, California
Email: info@gemsthetix.com